PRIVACY POLICY

1. Information We Collect

We may collect:

1.1 Personal Information You Provide

• Name

• Email address

• Phone number

• Billing information

• Appointment or service-related details

• Messages, forms, or inquiries

1.2 Automatically Collected Information

• IP address

• Browser type

• Device information

• Pages viewed

• Time spent on Website

• Cookies and tracking dat

2. How We Use Your Information

We use collected information to:

• Process payments

• Provide Services

• Manage appointments

• Send communications and confirmations

• Improve Website performance

• Conduct internal analytics

We do not sell your personal information.

3. Payment Security

Payments are handled through secure third-party processors.

We do not store full payment card or bank account numbers.

4. Cookies

Cookies may be used to:

• Improve site performance

• Save user preferences

• Track analytics

You may disable cookies, though some features may not function properly.

5. Data Sharing

We may share limited information with:

• Payment processors

• Scheduling software

• Service providers involved in website operation

We do not sell, rent, or trade your information.

6. Data Protection

We use reasonable administrative, technical, and physical safeguards to protect your information.

However, no data transmission is 100% secure

7. Your Privacy Rights

You may request to:

• Access your personal data

• Correct inaccurate information

• Request deletion (unless legally required to retain)

• Opt out of promotional communications

Contact us using the information below to request changes.

8. Children’s Privacy

The Website and Services are not intended for individuals under 18. We do not knowingly collect data from minors.

9. Privacy Policy Updates

We may revise this Policy at any time. Updates will appear with a new “Last Updated” date.

HIPAA-STYLE PRIVACY NOTICE

CareWell Health is not a HIPAA-covered entity but voluntarily maintains privacy practices consistent with HIPAA-style standards for any health-related information you choose to share.

1. Health-Related Information You May Provide

This may include:

• Health history

• Symptoms or wellness concerns

• Lifestyle or fitness information

• Personal goals

• Intake responses

• Notes from sessions or consultations

You provide this information voluntarily.

2. How We Use Health-Related Information

We may use this information to:

• Provide wellness-related services

• Personalize your experience

• Maintain session notes

• Improve service quality

• Communicate scheduling or updates

We never use your health information for marketing without explicit permission.

3. How We Protect Health-Related Information

We use measures such as:

• Secure storage systems

• Restricted access to authorized personnel

• Confidential handling of sessions and documents

• Encryption where available

While we are committed to strong protection, no method is 100% risk-free.

4. When We May Disclose Your Information

We do not share health-related information unless:

4.1 You Provide Written Consent

For example, if you ask us to coordinate with another provider.

4.2 Operational Necessity

Certain minimal data may be shared with:

• Scheduling platforms

• Secure communication tools

• Payment processors

(Health details are not shared unless absolutely necessary and authorized.)

4.3 Legal Requirements

We may disclose information to:

• Comply with law or court orders

• Prevent or respond to serious threats to life or safety

• Address lawful government inquiries

Only the minimum necessary information will be shared.

5. Your Rights Over Health Information

You may request to:

• Access information you have shared

• Correct or update details

• Request partial or full deletion

• Limit what is stored

• Withdraw consent at any time

Contact us using the information below.

6. Confidential Communication

You may request specific communication methods (email, text, phone).

We will honor reasonable confidentiality requests.

7. Data Retention

We keep information only as long as needed to provide services or meet legal requirements. Afterward, it is securely deleted or anonymized.

8. Changes to HIPAA-Style Notice

We may update this notice at any time. Continued use of the Website confirms acceptance of updates.

CONTACT INFORMATION

For questions regarding Terms, Privacy, or your rights, contact:

info@carewellhealth.click.